Here at Investa, we’re all about creating spaces that reflect how people work, live, and thrive today—and how they’ll want to do so in the future. For over 20 years, we’ve led the way in making positive change in Australia’s workplaces.

We’re an Australian diversified real estate company with a recognised track record of investment and development across both office and living markets. Our purpose is to welcome the world to better places. We’re people first and entrepreneurial, with a strong service ethos.

Why join us?

We’ve made it our business to understand how people want to live and work today, tomorrow and beyond and, as you’d expect, we practise what we preach in our own workplace too. We’re known for our supportive, inclusive and flexible culture. With recognition from the Workplace Gender Equality Agency, the Australian Workplace Equality Index, and multiple awards for workplace flexibility, our people and the way we work together are what set us apart.

As our Senior Applications Analyst, you'll play a key role in ensuring our business-critical systems run smoothly while helping drive continuous improvement across our technology landscape. You'll work closely with stakeholders across the business, providing expert application support, delivering enhancements, and translating business needs into practical solutions that improve efficiency and user experience.

Your key responsibilities:

• Provide day-to-day support for business applications, resolving incidents, service requests and system issues.
• Manage the operational health and ongoing administration of key business systems.
• Partner with stakeholders to understand business needs and translate requirements into functional solutions.
• Lead application enhancements and change requests from analysis through to implementation and testing.
• Work closely with vendors and internal teams to ensure solutions are effective, maintainable and aligned to business objectives.
• Identify recurring issues, conduct root cause analysis and drive continuous improvement initiatives.
• Maintain high-quality system documentation, knowledge bases and training materials to support users.
• Contribute to process improvement and future-state solution design across business applications.

What you bring:

• 3–6 years' experience in a Business Applications, Systems Analyst, Application Support or IT Operations role.
• Experience working within Commercial Property is desirable.
• Strong problem-solving skills with the ability to analyse business requirements and translate them into practical system solutions.
• Experience managing competing priorities and working independently in a fast-paced environment.
• Excellent stakeholder engagement, communication and relationship-building skills.
• A proactive mindset with a passion for continuous improvement and learning new technologies.
• Experience with Microsoft technologies including Office 365, SharePoint and SQL.
• Knowledge of ERP or property industry systems such as Yardi, MRI or similar platforms will be highly regarded.
• Exposure to Microsoft Power Platform and CRM implementations is desirable.

What we offer:

Career Development: Leadership programs, education assistance, study support, professional membership fee support.

Lifestyle: We offer generous parental leave, a return-to-work program and summer hours.

Inclusive Culture: A safe, welcoming environment for all, including individuals from Aboriginal and Torres Strait Islander communities, the LGBTQ+ community, and those who are neurodivergent.

Flexibility: We do our best to support you to do the things that are important to you. We offer over 21 formal flexible work options, plus a genuinely supportive approach to balancing work with life's priorities.

Health and Wellness: Discounted health insurance, free health and wellbeing services, discounted fitness classes and reproductive health benefits.

Financial: Fully funded life and TPD insurance, novated leasing and retail discounts.

We encourage people of all backgrounds to apply. Even if you don’t meet all the criteria, we’d love to hear from you.

We understand that traditional hiring processes can come with challenges for some people. If you have a disability, identify as gender diverse or are neurodivergent, please reach out to our Recruitment Manager, arockliff@investa.com.au and Amy will tailor our processes to accommodate your specific needs. If you require no additional assistance and wish to be considered for this position, kindly submit your application online. We request that applications not be submitted directly to this email address.

A note to recruitment agencies: Investa does not accept unsolicited resumes or candidate profiles from recruitment agencies. We will not be responsible for any fees related to unsolicited resumes sent directly without prior engagement. Thank you for your understanding.